All animals are charged for on the day of arrival, but if collection is before 12 noon we charge half the daily rate. Fees are payable on collection by cash or debit card.

All dogs must hold a current certificate of vaccination, including Parvovirus, Distemper and Hepatitis, Leptospirosis and Para Influenza. We also recommend your dog to have received an intra-nasal Bordetella vaccine (Kennel Cough) at least 7 days prior to boarding.

Any Veterinary fees incurred during boarding are payable by the owner on collection.

Necessary tablets and ointments will be administered at owner’s request. No additional charge will be made for this service. Injections will not be administered.

Bedding and toys will be supplied by the Kennels, however, if you feel your dog will be happier with his own belongings you are welcome to supply them. We aim to ensure all own bedding is returned to you washed.

We have no facilities to bathe your dog. We will try and keep your pet clean, but this cannot be guaranteed.

Viewing of the kennels is welcomed. Please telephone for an appointment. We ask that you make an appointment, as everything we do at Lone Valley is done by time, i.e. the feeding, exercising, cleaning, play time and rest period. We believe our dogs are more settled when given a daily routine. Our kennels are open 363 days a year, so please give yourself plenty of time to view the kennels before your holiday, as inspections during the Peak Season prove difficult for us.